What to do if your Xbox One disc drive is bad?
Perform a “hard power cycle” by holding down the Xbox button on the console for 10 seconds. Once the console has completely shut down, press the Xbox button on the console again to restart it. Try your disc again. Wait a few seconds to see if the console recognizes it.
Open General > Power mode and startup > Power mode. Select Energy-saving, then after switching modes, press and hold the Xbox button on the console for 10 seconds to shut down your system. Press the Xbox button on the console again to restart it. 6. Move your Xbox One
It’s fine to leave the disc in. Just don’t pick up your console and shake it…. I would like to know peoples reasoning as to why they think it’s a bad idea…. Was this reply helpful? I always leave my discs in my consoles and have NEVER ever had a single problem. Not a single scratched disc ever in my life or any issues with discs.
Clean the disc with a soft, clean cloth. Always hold the disc by the outer edges without touching the top or bottom surfaces. Wipe the surface of the disc from inside to outside all the way around until you have wiped the entire disc surface. Try using a different Xbox ONE (if possible) to load/play the disc.
Why can’t I insert a disc into my Xbox One?
Under Sleep mode select Energy saver. Perform a hard power cycle by holding down the Xbox button on the console for 10 seconds. Once the console has completely shut down, press the Xbox button on the console again to restart it. Try your disc again. Wait a few seconds to see if the console recognizes it.
The console’s disc drive needs servicing. Press the Xbox button on your controller to open the guide. Select Profile & system > Settings > General > Sleep mode & startup. Under Sleep mode select Energy saver. Perform a hard power cycle by holding down the Xbox button on the console for 10 seconds.
Insert your disc into the original Xbox One so that the artwork on the disc is facing the top of your console. If you installed a DVD correctly and are seeing a black screen when you try to play it on your Xbox Series X console, eject the disc, and then restart the console.
If you installed a DVD correctly and are seeing a black screen when you try to play it on your Xbox Series X console, eject the disc, and then restart the console. After the console has restarted and returned to the Home screen, insert the DVD again.
Why won’t my Xbox read discs?
Sorry you’re having issues reading discs. One thing to try is going to Settings then Disc & Blu Ray and uncheck Enable BD Live then clear Persistent Storage 3 times and then hold the power button on the console for 10 seconds until it shuts down. After that, go ahead and turn the console back on (expect a longer boot time).
One thing to try is going to Settings then Disc & Blu Ray and uncheck Enable BD Live then clear Persistent Storage 3 times and then hold the power button on the console for 10 seconds until it shuts down. After that, go ahead and turn the console back on (expect a longer boot time). Test your games / movies and see if they work.
Another thing you should troubleshoot is your persistent storage by selecting Profile & system > Settings > Devices & connections, and then selecting either Blu-ray and then select Persistent storage to clear it. In case the issue still persists, the next step would be to perform a reset on the console.
How do I clean the inside of an Xbox One disc?
To clean the Xbox ONE disc drive, you need to remove the disc from the console. If you have a hard time taking out the CDs, it’s best to get a computer repair store to do the job. After cleaning your Xbox ONE disc drive, you should make sure it’s free of dust and dirt. If you notice a heavy scratch on your disc, you may need to replace it.
Unplug your console from the outlet and remove its power cable. Use the microfiber cloth (you can dampen it with rubbing alcohol or mild soap and water) to wipe down the entire surface and exterior of your Xbox. Do circular motions (think Karate Kid) to buff out fingerprints, smudges, and dirt.
Then use the soft-bristled brush to gently clean around the opening (or disc drive tray) or the can of compressed air to blow out any hard-to-reach particles. Use the microfiber cloth to wipe down both sides of the disc, especially the underside.
Once you have the necessary items, it’s easy to clean your gaming system and keep it looking great-and you don’t even need to know how to open and clean an Xbox One to do so. Neither Microsoft® nor our experts advise taking your console apart because it does not have a removable faceplate. Here’s what to do instead:
Why won’t my Xbox One read discs?
As stated in the original post there are no scuffs, scratches, or smudges on the discs so this is not an issue with the disc. Also, as stated in the original post the same issue occurs on my sister’s Xbox Series X which leads me to believe this is an issue with all Xbox Series X consoles only being able to read certain Xbox One game discs.
The disc drive on the new console reads certain games and all blu-ray movies I have tested so it isn’t a bad drive. As stated in the original post there are no scuffs, scratches, or smudges on the discs so this is not an issue with the disc.
One thing to try is going to Settings then Disc & Blu Ray and uncheck Enable BD Live then clear Persistent Storage 3 times and then hold the power button on the console for 10 seconds until it shuts down. After that, go ahead and turn the console back on (expect a longer boot time). Test your games / movies and see if they work.
Another thing you should troubleshoot is your persistent storage by selecting Profile & system > Settings > Devices & connections, and then selecting either Blu-ray and then select Persistent storage to clear it. In case the issue still persists, the next step would be to perform a reset on the console.
How do I Fix my Xbox 360 that won’t turn on?
An overheating power supply is one of the most common reasons that an Xbox 360 will not start. Many people tuck the power supply away, but this can lead to heat build-up. Make sure your power supply is well-ventilated and not blocked by other object. Unplug the power supply on both ends and let it sit for at least an hour to cool.
Check the lights on the front of the Xbox 360. The ring of lights around your Power button can indicate what kind of problem you are experiencing. This can help determine how to go about fixing it: Green lights – The system is operating normally.
Check the light on your power supply. Your Xbox 360’s power supply also has a light on the back. This light can help you determine if your power supply is failing: No light – The power supply is not receiving power from the wall. Green light – The power supply is working correctly and the Xbox is on.
There are several things you can try to get it up and running without getting your hands dirty. If your Xbox 360 is on its last legs, you may be able to perform some basic repairs yourself. Bigger repairs may be better to have done by a professional, but you can try it yourself if you’d like. Check the lights on the front of the Xbox 360.
How to troubleshoot Xbox One Blu-ray problems?
Perform a “hard power cycle” by holding down the Xbox button on the console for 10 seconds. Once the console has completely shut down, press the Xbox button on the console again to restart it. Try your disc again. Wait a few seconds to see if the console recognizes it.
I’ve had that original Xbox One, an Xbox One S and now Xbox One X – all have had Blu-ray problems. Recently, though, it’s like it has got a lot worse. Whereas before it was only one or two blu-rays that wouldn’t work, now it seems to be a 50/50 chance of a Blu-ray not working.
Note that this page describes the basic settings for playing a game, music, or movie disc on your Xbox console. For solutions to issues you may be having with disc playback, see: Disc and Blu-ray settings allow you to set the Xbox console behavior for disc playback. There are three basic types of settings:
While it isn’t as disturbing as hearing a disc grinding in your console, an Xbox One that doesn’t read discs is not ideal, especially if your library primarily consists of physical games. Some users have reported consoles that fail to read certain games, or even have a widespread problem with reading all discs.