how to get a refund on xbox

How long does it take Xbox to refund?

Refunds are generally processed within 3–5 business days after we receive your item and find it eligible for a return. Refunds are applied to the original payment option. You can see the status of your refund on the Order history page (learn more).


Can you get banned for requesting a refund Xbox?

Replies (6)  Normal refund requests shouldn’t get you banned.


How do I request a refund?

Select Order History. Find the order you want to return. Select Request a refund or Report a problem and choose the option that describes your situation. Complete the form and note that you’d like a refund.


Can you dispute Xbox charges?

Refund eligibility

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven’t accumulated a significant amount of play time. … We provide digital game product refunds as part of a consistent and reliable buying experience.


Does Microsoft have a refund department?

Call from Microsoft Refund Center (1-844-386-8965.


How long is a ban for swearing on Xbox?

Account suspensions will be issued for a very specific duration. This can be for one day, 7 days or 14 days. If there are repeated violations though, then it can result in a permanent ban of the account or console.


How many times does it take to get permanently banned on Xbox?

Unfortunately, no one knows the exact answer outside of Microsoft and even they aren’t exactly consistent with a number of bans before a perma ban. Many people believe that it is 3 bans for small offenses in a year before getting an account ban and then 3 account bans before getting a console ban.


How many times can you request a refund on Xbox?

Microsoft / Xbox policy only allows one (1) digital refund per Xbox account per calendar year. If you want to use up your one refund for this year on this game, then go for it. But, you won’t be able to refund anything else this year if you buy something else by mistake.


How do I get a refund from a merchant?

The first step in the dispute process should be to go directly to the merchant and request a refund. This may require you to bring the item back to the store with a copy of your receipt, or you may be able to contact customer support and get a refund online.


Why did Microsoft charge $99?

US$99 is the price of the Office 365 Home subscription. To install your 365 on another device just sign in to your Microsoft account, Installs page on the computer you want to install on, and choose Install Office.


Why did Xbox charge my card?

All Xbox subscriptions purchased online or through the console are auto-renewing subscriptions, and you’ll continue to be charged unless you turn off recurring billing. You’re sharing your Microsoft account or don’t have your account password protected.


Can I still get cyberpunk refund?

As of July 6, Cyberpunk 2077 will be reverted to “our standard digital game refund policy” for all existing and new purchases. The change will make it much more difficult to claim refunds on Cyberpunk 2077.


Is Xbox still giving refunds for Cyberpunk?

At the time, the company said this expanded policy would be in place “until further notice.” But on Tuesday, Microsoft announced it plans to end those generous refunds, saying that Cyberpunk 2077 would once again fall under Microsoft’s standard refund policy for digital games starting July 6th.


How do I get my cyberpunk refund?

You can request a refund directly through CDPR by sending an email to Do be aware though that you’ll need to have attempted to get a refund from the store you bought Cyberpunk 2077 before you contact them directly.


How do I contact Microsoft for a refund?

Items can be returned by contacting online Customer Service by chat or phone at 1-877-696-7786.


How do I unban my Xbox one console?

So how do you get an Xbox console unbanned? Although there are many people that claim they have unbanned their console using hacking, the only official way to get your console unbanned is by contacting Microsoft and asking for the console to be unbanned.


Can you get permanently banned on Xbox?

All Xbox Live device bans are permanent and can’t be lifted. A device ban is the result of a thorough investigation by Xbox in response to the most severe violations of our rules.


How do I get rid of console ban on Xbox one?

Contact Microsoft

Microsoft has a support team and if your console was banned and you actually didn’t do anything wrong then you can contact them and they should lift the ban. Microsoft wants its customer to be able to play online simply because it makes Microsoft money when you do so.


How do you find out who reported you on Xbox?

No, it is impossible to know who the user was who reported another user. The network has not allowed users to gather such information as it can become a reason for a fight in the real world quite quickly. All reports are made anonymously and if you report someone they will not know that it is you.


What is a notice of enforcement on Xbox?

Feature-specific message on your Xbox One console

If your profile received an enforcement action that restricts specific Xbox Live features, you’ll receive a message when you try to use that feature on your Xbox One console. This message lets you know that can’t use the feature because of an enforcement action.