What Does Apple Support Cover
What does Apple support include? Software support
With either AppleCare+ option, Apple experts can help troubleshoot issues with your iPhone, iOS, iCloud, and Apple-branded apps, including: Using iOS and iCloud. Connecting to wireless networks. Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar.
What is not covered by AppleCare? What is not insured? loss or theft, normal wear and tear, intentionally- caused damage, fire or cosmetic damage which does not affect the functionality of the device. defect in design, workmanship, modification or any alteration of the covered Apple device.
What is covered in Apple warranty? Warranty. The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories.
What Does Apple Support Cover – Related Questions
Does Apple do free replacements?
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.
Is it worth it to get AppleCare?
Overall, AppleCare significantly reduces the stress and cost of accidental damage repairs or replacement devices, and eliminates the cost of repairing hardware failures, but it is a notable extra expense for coverage that still has some deductibles and limitations on claims.
Does the Apple Store charge for help?
They offer personal support when customers have problems or questions relating to their Apple products. Most services carried out at the Genius Bar are free.
Does AppleCare cover a cracked screen?
We replace cracked screens for a fee. Accidental damage isn’t covered by the Apple warranty.
Will AppleCare replace my phone?
Is your iPhone lost or stolen? If it’s covered by AppleCare+ with Theft and Loss, you can sign in with your Apple ID and file a claim for an iPhone replacement. Use the Find My app or go to iCloud.com/find to mark your iPhone as lost. Do not remove your device from your account until your claim has been fully approved.
Does Apple cover physical damage?
Every iPhone comes with 1 year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for iPhone extends your coverage to 2 years from your AppleCare+ purchase date1 and adds unlimited incidents of accidental damage protection.
Does Apple warranty cover cracked back?
Standard one year warranty, AppleCare, does not cover physical damage to the phone. AppleCare plus includes 2 incidents per year that cover physical damage for a small fee.
Does Apple warranty cover accidental damage?
Accidental damage isn’t covered by the Apple warranty.
How do I claim my Apple warranty?
You can also go to mysupport.apple.com to find out if your device is covered. Sign in with your Apple ID, then choose your device.
Check if your device is covered by an AppleCare plan or Apple’s Limited Warranty
Go to checkcoverage.apple.com.
Enter the serial number of the device.
Follow the onscreen instructions.
What is covered by Apple’s 1 year warranty?
Apple warrants the Apple-branded iPhone, iPad, iPod or Apple TV hardware product and the Apple-branded accessories contained in the original packaging (“Apple Product”) against defects in materials and workmanship when used normally in accordance with Apple’s published guidelines for a period of ONE (1) YEAR from the .
What is Apple’s replacement policy?
If a defect arises during the Warranty Period, Apple, at its option will (1) repair the Product at no charge using new parts or previously used Apple genuine parts that have been tested and passed Apple functional requirements, (2) exchange the Product with a replacement product of the same model (or with your consent .
What happens if Apple can’t fix your phone?
Apple does not fix devices, they replace them. If it is determined what is wrong with your phone is a warranty issue, and you still have a warranty, they will replace it free of charge. They are the ones that determine that. If it not a warranty issue, they would offer you an Out of Warranty replacement.
How much is AppleCare cost?
Standard AppleCare+: a one-time fee of $199 (for 2-year coverage) or $9.99 per month. AppleCare+ with theft and loss protection: $269 (for 2-year coverage) or $13.49 per month.
Can I buy AppleCare after damage?
Originally Answered: Can I buy Apple Care+ when the screen of my iPhone is already cracked? You will need to first get your display replaced by apple and then if you are still in the first year you can purchase AppleCare plus.
Can AppleCare be bought after purchase?
If you still need help buying an AppleCare plan, contact Apple Support. In most countries and regions, you can buy AppleCare+ within 60 days of your device purchase.
How much does Apple charge to diagnose problems?
Free of Charge. The only 3 incidents where I know money is involved is when: You need to ship your device to Apple, and then have them ship it back.
Will the Apple Store charge me to restore my iPhone?
No. Just make an appointment at the Genius Bar before you go as they take service requests by appointment.
Are Apple consultations free?
Schedule a free session with a Specialist and cover the topics you want — from the basics to pro tips. When you shop with Apple, we’ll help you get the most out of your new device. Tailor your session around what you want to explore and get answers to any questions you may have.
How much does it cost to replace a phone screen iPhone?
How much does an iPhone screen repair cost? On average, iPhone screen repairs cost $220. If you have a warranty, prices start at $29 but can increase to $329 if you don’t have one. Ultimately, your costs will depend on the type of phone you have, the severity of the damage and more.
Does AppleCare cover scratches?
Answer: A: Apple Care+ covers 2 incidents of accidental damage every 12 months for a reduced fee. There is no specification of how bad the damage must be. You can take the iPhone in to an Apple Store for a screen replacement for the Apple Care+ reduced price if you want to.
What is the cost of repairing an iPhone?
iPhone Screen Repair Costs
iPhone 6 $129.00 $69.99
iPhone 6 Plus $149.00 $79.99
iPhone 6s $149.00 $109.99
iPhone 6s Plus $169.00 $119.99
18 more rows•
What is accidental damage Apple?
“Accidental Damage” means physical damage, breakage or failure of Your Covered Equipment due to an unforeseen and unintentional event occurring either due to handling (e.g., dropping the Covered Equipment or through liquid contact) or due to an external event (e.g., extreme environmental or atmospheric conditions).