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xbox one x you cannot buy or download because of how your account is set up

What to Do When Xbox says that your account isn’t downloaded?

If you still can’t download your profile, remove your Xbox Hard Drive, and then try to download your profile to a USB device. Note For information about how to remove your Xbox Hard Drive, see Add or remove an Xbox 360 Hard Drive. Unplug all the devices that are connected to your Xbox 360 console.


Why can’t I use my Microsoft account balance to buy games?

If you’re trying to buy something using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item.


Why can’t I make purchases on my Xbox one?

A blocked account error message means one of the following has occurred: A privacy and online safety setting for your Microsoft account may be preventing you from making purchases. Sign in to the Privacy section of your Microsoft account and review your settings.


Why is Microsoft having trouble processing my payment?

Issues processing payment when purchasing online may occur if your payment instrument needs an update or there is an issue with your account. It can also occur if your account region is different from the region of the item that you are trying to purchase.


Why is premium content blocked for this profile?

What can I do if I receive a “Premium content is blocked for this profile” message when attempting to purchase games or DLC on the Xbox Marketplace? If you are unable to complete a purchase on the Xbox Marketplace, you should ensure there are no family settings restrictions on your Xbox profile.


Why can’t I log into my Xbox account?

If you can’t sign in to your Xbox after you’ve changed your Microsoft account password, it may be because your console has not received the new password for your account. … To do so, go to, select Sign in, and then enter your Microsoft account email address and new password.


Can’t connect to Xbox Live but internet is working?

Turn off your Xbox One and modem/router, then unplug the network cables from them. … If there’s no connection from them, your router won’t be able to connect your Xbox to Live. If you have a computer, use that to see if the internet is working by running an ethernet to the router, or by connecting to your wifi network.


Why isn’t my Microsoft balance showing up?

Don’t buy the game, click on your microsoft balance to change it. Then a list of payment options should appear with your microsoft balance showing the correct amount. Click on it and that should fix the problem. You might also have to hard reset you console afterwards.


Can I gift my Microsoft balance?

You cannot transfer a balance from one account to another. You can gift new funds to a family member but not funds already on an account.


How do I spend my Microsoft balance?

Use the money in your Microsoft account to buy stuff from Microsoft Store . Go through the regular purchase steps. When we ask how you want to pay, select Microsoft account.


Why wont it let me pay for Xbox Live?

If you’re having issues trying to buy an Xbox Live Gold subscription, you might already have a subscription that’s been suspended. If so, you’ll have to pay the balance before you can buy another one.


Why can’t I pay for Xbox Live?

There are various reasons why a subscription can become locked for non-payment: Insufficient funds on your debit card. Your credit card has expired. Your credit card was stolen, so you closed the account.


How do you fix Microsoft we’re having trouble processing your payment?

If your payment is declined or you receive a message that there is a problem with the details of your payment option, make sure that it has the correct account or credit card number, CVV number, name, billing address and the expiration date on the Payment Options page.


Were are having trouble processing your payment and wed like to get it sorted out?

A possible reason why you’re getting the error message: We’re having trouble processing your payment and we’d like to get it sorted out is due to corrupted user profile. We recommend that you contact Microsoft Store Sales and Customer Support to address this matter.


Why is Microsoft declining my card?

Payments can fail for a number of reasons but typically the credit card company declines the payment. Card has expired. If your card has expired, your credit card company might block payments until you update the expiration date. See Update your credit card expiration date.


How do I fix premium content is blocked for this profile on Xbox one?

premium content is blocked for this profile

Go to “Settings” and then “Privacy” and unblock anything under Content and unblock Partner Marketing. That is, if your account is an adult account. If not have your parents unblock it for you.


What is premium content locked?

Locked Content is a powerful free addon for Newsletter made to hide specific blog contents for users that are not subscribed (and, of course, unlock them for subscribed users). This technique can be applied to any content of your blog you consider “premium content” something that worth a subscription to be read.


What is premium content?

A. P. Digital material that is downloaded for a fee, such as articles, images, audio books, music, movies and TV shows. Premium content often comes as a subscription service.


What happens if I remove my account from my Xbox one?

Note that the account you choose to remove will no longer be accessible on your Xbox One, but it’ll still exist online and on the Xbox Live servers itself. The account’s save files, progress, and game data won’t be affected, as long as all that data has been saved and uploaded before you deleted it.


What does it mean when it says your profile was not completely downloaded please download it again from Xbox Live?

Why Can’t You Download Xbox Live Profile? The error message our profile was not completely downloaded Xbox one error on your system denotes that there is some malfunction on your system. This may happen due to improper installation or some failed uninstallation of software having some invalid registry entries.


How can I log into my Xbox without a password?

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